Jonathan Harmon Marketing Operations Portfolio

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Multinational Website Redesign & Content Operations

Scope

Website redesign & localization

Languages Supported

EN-US, EN-CA, FR-CA

Impact

Unified brand experience

Project Overview

This initiative focused on redesigning the ODL corporate website to consolidate brand identity and expand the site to support U.S. English, Canadian English, and Canadian French audiences.

Challenge

The existing site structure limited growth and localization:

  • Inconsistent brand presentation across regions
  • No scalable framework for multilingual content
  • Manual content updates with high operational overhead
  • Limited flexibility for future expansion

Solution

I led the redesign and content architecture strategy:

  • Consolidated brand presentation into a unified site experience
  • Designed scalable multilingual content structures
  • Implemented localization workflows for English and French content
  • Established content governance and publishing standards
  • Coordinated design, development, and stakeholder approvals

Results & Impact

  • Unified brand experience across regions
  • Reduced content duplication and maintenance effort
  • Faster rollout of localized content
  • Improved usability for international audiences

Key Learnings

Scalable content operations require planning for localization from day one. Retrofitting multilingual support is significantly more costly.