Jonathan Harmon Marketing Operations Portfolio

← Back to Projects

Lead Acquisition Strategy & Marketing Systems Enablement

Scope

Multi-channel lead generation

Channels

Email, Social, PPC Search, PPC Social

Impact

Improved lead quality & volume

Project Overview

Worked with executive leadership to design and implement modern digital marketing strategies supporting IBM services and custom software development sales teams.

Challenge

Lead generation efforts lacked consistency and scalability:

  • Limited attribution across channels
  • Inconsistent lead quality
  • Disconnected execution across email, social, and paid media
  • Manual campaign coordination

Solution

I operationalized a multi-channel lead acquisition framework:

  • Defined channel strategies across email, social, PPC search, and PPC social
  • Implemented standardized campaign structures and tracking
  • Aligned messaging with sales team requirements
  • Established reporting for lead quality and performance
  • Optimized campaigns based on performance data

Results & Impact

  • Increased volume of qualified inbound leads
  • Improved visibility into campaign performance
  • Better alignment between marketing and sales teams
  • More predictable pipeline contribution

Key Learnings

Lead generation is an operational discipline. Consistent structure and measurement enable optimization at scale.